Products and services are always accompanied by manuals — whether instruction manuals or user guides — but the media formats have been rapidly evolving from traditional paper-based manuals to PDFs and HTML (web-based formats), as well as rich content including video manuals.

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Setting up a portal site to publish documents and various types of content on the web offers numerous advantages beyond simply reducing distribution costs. Benefits include gaining insight into access patterns—something that’s difficult to achieve with traditional paper-based media.

XML is widely used as the de facto standard format for documents, but it possesses data structures that are difficult to manage with relational databases (RDB). In content management, XML is commonly used to describe metadata, and NeoCore excels at handling the large volumes of XML data generated in such environments.

Even if a website has been created, there are many cases where the website operation has stalled or updates have been put off due to reasons such as “it is expensive to ask a web production company to operate it,” “operation by a freelancer is unstable,” or “the knowledgeable person in charge has left the company.”

Websites are essential for digital marketing, communication with customers, and disseminating information, but the operation of the infrastructure must also be carefully considered. In particular, if there are security issues, web visitors may be inconvenienced, and there may be major risks such as claims for damages and loss of credibility.